Details:
2 days
3.7K people responded
Event by D' Excel Shorts and Insights Training
Tickets: via Eventbrite
From proper behavior to technical writing skills, this module aims to provide participants with the skills to write emails professionally.This two 3.5-hour session training (7 hrs total) will be on July 16-17, 8:30AM-12NN via Zoom.
No Paypal? Contact us for other enrollment options.I. Introduction: Importance of Communicating Properly in EmailsII. Aspects of Email Writing
-Contents: Writing Concisely and Coherently for Your Target Audience
-Format and Tone of Writing
-Constructing Complete and Effective Emails
-Conveying Messages Accurately
-Writing Instructions Effectively
-Email Structures
III. Grammar Review: The Most Common Errors
-Subject-Verb Agreement
-Active vs Passive Voice
-Common Grammar Mistakes in Emails
-Maintaining Professional Choice of Words
IV. Customer-Centric Approach in Writing
-Politeness in Writing
-Expressing Apologies
-Customer Service in Writing
-Applying General Customer Service Concepts in Writing
-Expressing Negative Answers PositivelyV. Email Writing and Etiquette Workshop
-Emails and Email Etiquette
-Email Context Tips
-Proposal/Sales Emails
-Apology Emails
-Invitation Emails
Original source can be found here.
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